Free Worldwide Shipping
On all Our Products
Because We Stand Behind our Promise of Quality
We will fully refund your product if the quality does not meet your expectations
Free Worldwide Shipping

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Our exchange policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Once your exchange request is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange. If you are approved, we will confirm the availability of the item with our local partner and notify you of an estimated delivery date.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at contactus@danka.boutique. Please include your order number.

Sale Items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Defective or Damaged Items

If you receive a defective or damaged items, please let us know immediately. Please send us an email and a picture of the damaged product at contactus@danka.boutique and send your item to: 9700 Kentsdale Drive Potomac Maryland US 20854.

Shipping

To return your product, you should mail your product to: 9700 Kentsdale Drive Potomac Maryland US 20854

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.